our solutions

24x7 NOC

overview

What is NOC?

A network operations center or NOC is a centralized location where IT support technicians can supervise, monitor and maintain client networks.

Many managed IT service providers (MSP) use these centres to ensure 24/7 uptime for all of their clients. An MSP maintains an in-house NOC, outsources a third-party provider, or chooses a mixed solution; nevertheless, NOC services, functions and responsibilities stay the same.

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Service desk

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Service desk

Our Managed IT services will help you succeed. Let’s get started

Solutions

Comprehensive IT services include

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    Network

    Cloud services are network dependent, which is why PinakinIT network management and monitoring services have become critical to IT.

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    Service desk

    PinakinIT 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.

  • computer-network-1878_39828809-88f9-48e1-9a76-61c99401ec99

    Infrastructure

    PinakinIT ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.

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    Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.

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    Applications

    PinakinIT supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.

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    Managed services plus

    PinakinIT provides advanced management tools to clients who want to take their IT Service Management to a higher level.

Benefits

Our services provide a unique range of module based offerings

  • 24×7 Alert Management

    We understand your specific infrastructure needs and implement the right NOC monitoring and support solution. Our network operation center offers Rule-based notifications and escalations, Server health checks, SNMP endpoint, and Application monitoring.

  • Patch Management

    Through regular patch management, PinakinIT schedules and deploy patches, monitor and address failures, report patch compliance scores.

  • Backup Management

    PinakinIT NOC asssits you to monitor and remediate backup jobs or schedules, report backup succes/failure counts per defined SLAs.

  • Antivirus & Antimalware Management

    PinakinIT NOC team schedule and deploy security scans and update cycles, monitor and address failures and report security compliance scores.

  • Vulnerability and Penetration Testing

    With Vulnerability and Penetration testings, PinakinIT NOC offers various assessment schedules to support compliance requirements and fix the findings.

Stop wasting time and money on technology. Let’s get started

PinakinIT are always accommodating our diverse needs and we feel like they are a part of our company rather than an external supplier.
John H. Bedard, Jr
Pricing and Plan

Services starting from USD 25 per hour only. No costly surprises.